Receptionist
Company: Cor-Tech
Location: Gilroy
Posted on: May 13, 2022
|
|
Job Description:
SUMMARY: Under the direct supervision of the Customer Service
Supervisor, the Receptionist shall have the responsibility to
support the daily operations of the Sales Department. The
Receptionist presents the first impression of our company to our
clients and customers. The Receptionist will contribute to an
environment that fosters teamwork and enhanced customer service
through communication and coordination with our HMI team working to
promoting the image of HMI and all it affiliates as a leader in the
industry. ESSENTIAL DUTIES AND RESPONSIBILITIES include the
following. Other duties may be assigned. I) ADMINISTRATIVE
OPERATIONS a) Greet persons entering organization b) Answer phones,
screen and direct calls c) Provide information to callers d) Take
and relay messages e) Answer questions from public and customers f)
Provide sales support to customers, customer service
representatives, salespersons, and application engineers g)
Provides support to other departments; accounting, engineering,
production, as needed h) Prepare letters and documents i) Monitor
and maintain postage machine, copier, printers, fax machine j)
Schedule and maintain appointments either manually or
electronically k) Receive and sort mail and deliveries, prepares
outgoing mail l) Orders office supplies for department m) Maintains
and issues safety glasses n) Cleans and maintains reception area o)
End of day kitchen maintenance, cleans coffee pots, counters II)
SALES a) Prepares and distributes weekly Sales Forecast to
salesperson for updating b) Prepares/Prints Customer Equipment
manuals, including CD's c) Maintains printed Data Sheet library d)
PDF's QC Reports, documents notes in Access, adds to equipment
binder e) Downloads job photos, files and stores within respective
Sales Order files f) Pulls #'s/Begins Sales Order process g) Makes
travel reservations and details h) Assists with employee, walk-in,
and non-customer sales i) Assists with small orders, ie.baskets j)
Assists with Retail sale orders k) Assists with return good
authorization, RGA's l) Files Sales paperwork and files III)
Accounting Department Support (as time permits) a) Check matching
b) Invoicing Sales Orders c) Retail Sales invoicing/costing d) Data
enters quarterly taxes e) Data enters work order budgets in Access
f) Files accounting paperwork and job files IV) Key Competencies a)
Excellent customer service b) Professional personal appearance c)
Attention to detail d) Reliable e) Able to multi-task in a busy
environment...
Keywords: Cor-Tech, Gilroy , Receptionist, Administration, Clerical , Gilroy, California
Click
here to apply!
|