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Service Manager - RV Superstore

Company: Johnson RV
Location: Gilroy
Posted on: January 20, 2023

Job Description:

We are a dynamic company that's seeking an exceptional talent to join our growing team. This position will oversee the efforts and energy of our operations in our service department to ensure facility is running smoothly, efficiently and is profitable. You will have the opportunity to build, foster and grow working relationships with an overachieving team that meets all of our company and customer's needs.This pivotal position is part of the management team. They will be charged with identifying and implementing best practices, lean manufacturing processes, and overall oversight and project management of the Service department.Understand and effectively communicate overall corporate / regional goals and performance metrics, while focusing on the technician's role and accountability in the achievement of those goalsFoster relationships with other department managers and technicians to drive open lines of communicationThis position will manage, identify and focus on technician retention and technical skill improvementsWorking with vendors, subcontractors and suppliers to ensure all capital equipment is maintained and serviced correctly to reduce or eliminate down time and to also ensure appropriate supply levels are maintainedCommunicate daily with Management as to Progress, Challenges, and Team Developmental needsEnsure all paperwork is completed accuratelyManage budgets, headcounts, and laborQualifications (Education, Experience, Certifications, Licenses)Minimum of 5+ years service, parts, manufacturing, or production management experienceBachelors, degree or equivalent experiencePrior experience and proven success in leading and managing a team to meet or exceed clear goals and objectivesPrior P&L and budgeting experience preferredProven track record of process improvementAll potential employees must pass pre-employment testing including a background check and drug screen BenefitsApply if you've had experience in the following areas: Operations, Lean Manufacturing, Six Sigma, Parts Manager, Service Manager, Dealership Operations ManagementABOUT THE COMPANYJohnson RV has been in business for over 20 years with four RV Superstores in three states. Our stores have exciting growth plans that promote from within and have ongoing training plans for our employees.Our team is committed to helping our customers achieve their lifestyle, travel goals and dreams. In order to build such a relationship and offer the largest new and pre-owned selection possible, we work hard and search the entire country for our pre-owned inventory. This strategy gives us the ability to only select RV's that are in the best condition and have lower miles than our competitors. Once the RV's arrive at our facility, our factory-trained technicians restore our quality pre-owned RV's to a like-new condition.Johnson RV strives to operate according to the following values with our customers, employees, owners and community:INTEGRITY: Building trust and stronger relationships with allTEAMWORK: Working together to achieve everybody's goalsFINANCIAL RESPONSIBILITY: Achieving financial stability and growth for allEXCELLENCE: Striving to meet and exceed expectationsAll prospective employees must pass a pre-employment background check and drug test before being hired.EQUAL OPPORTUNITY EMPLOYERJob Type: Full-time Education:High school or equivalent (Required)

Keywords: Johnson RV, Gilroy , Service Manager - RV Superstore, Executive , Gilroy, California

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