Service Manager - RV Superstore
Company: Johnson RV
Location: Gilroy
Posted on: January 20, 2023
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Job Description:
We are a dynamic company that's seeking an exceptional talent to
join our growing team. This position will oversee the efforts and
energy of our operations in our service department to ensure
facility is running smoothly, efficiently and is profitable. You
will have the opportunity to build, foster and grow working
relationships with an overachieving team that meets all of our
company and customer's needs.This pivotal position is part of the
management team. They will be charged with identifying and
implementing best practices, lean manufacturing processes, and
overall oversight and project management of the Service
department.Understand and effectively communicate overall corporate
/ regional goals and performance metrics, while focusing on the
technician's role and accountability in the achievement of those
goalsFoster relationships with other department managers and
technicians to drive open lines of communicationThis position will
manage, identify and focus on technician retention and technical
skill improvementsWorking with vendors, subcontractors and
suppliers to ensure all capital equipment is maintained and
serviced correctly to reduce or eliminate down time and to also
ensure appropriate supply levels are maintainedCommunicate daily
with Management as to Progress, Challenges, and Team Developmental
needsEnsure all paperwork is completed accuratelyManage budgets,
headcounts, and laborQualifications (Education, Experience,
Certifications, Licenses)Minimum of 5+ years service, parts,
manufacturing, or production management experienceBachelors, degree
or equivalent experiencePrior experience and proven success in
leading and managing a team to meet or exceed clear goals and
objectivesPrior P&L and budgeting experience preferredProven
track record of process improvementAll potential employees must
pass pre-employment testing including a background check and drug
screen BenefitsApply if you've had experience in the following
areas: Operations, Lean Manufacturing, Six Sigma, Parts Manager,
Service Manager, Dealership Operations ManagementABOUT THE
COMPANYJohnson RV has been in business for over 20 years with four
RV Superstores in three states. Our stores have exciting growth
plans that promote from within and have ongoing training plans for
our employees.Our team is committed to helping our customers
achieve their lifestyle, travel goals and dreams. In order to build
such a relationship and offer the largest new and pre-owned
selection possible, we work hard and search the entire country for
our pre-owned inventory. This strategy gives us the ability to only
select RV's that are in the best condition and have lower miles
than our competitors. Once the RV's arrive at our facility, our
factory-trained technicians restore our quality pre-owned RV's to a
like-new condition.Johnson RV strives to operate according to the
following values with our customers, employees, owners and
community:INTEGRITY: Building trust and stronger relationships with
allTEAMWORK: Working together to achieve everybody's goalsFINANCIAL
RESPONSIBILITY: Achieving financial stability and growth for
allEXCELLENCE: Striving to meet and exceed expectationsAll
prospective employees must pass a pre-employment background check
and drug test before being hired.EQUAL OPPORTUNITY EMPLOYERJob
Type: Full-time Education:High school or equivalent (Required)
Keywords: Johnson RV, Gilroy , Service Manager - RV Superstore, Executive , Gilroy, California
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