Commercial Sales Manager
Company: Autozone
Location: Gilroy
Posted on: September 17, 2023
Job Description:
SUMMARY: The Commercial Sales Manager is responsible for driving
the commercial sales within their AutoZone location. The CSM
develops and maintains positive relationships with commercial
customers by managing the acquisition and delivery of products,
providing ongoing customer service, and maintaining expert
knowledge on parts and inventory. The CSM exceeds customer's
expectation by delivering WOW! Customer Service to all AZ
Commercial accounts by Living the Pledge everyday.
RESPONSIBILITIES:
- Achieve growth and hit sales targets by successfully
maintaining and developing commercial sales. Develop new accounts
through face to face and telephone contact with potential
customers
- Act as the primary contact for commercial customers; Actively
maintain open lines of communication between AutoZone and
commercial customers
- Ensure efficient delivery of products by planning delivery
routes and managing drivers. Ensures appropriate delivery
documentation is generated for each delivery
- Act as a consultative partner to commercial customers by
maintaining expert knowledge on automotive parts and industry;
Conduct research to guarantee the customer is offered the 'right
part for the right price'
- Maintain records and billing for commercial accounts; processes
returns and reconciles accounts
- Visits commercial accounts and ensures accounts are serviced
and deliveries are made as promised. Contribute to the AutoZone
'one-team' environment by assisting customers and AutoZoners with
various aspects of the business
- Build and maintain strong relationship with management team.
Assists with training and developing drivers, commercial
specialist, and other AutoZoners as directed by the SM or DM
- Maintains a safe working environment while ensuring AutoZoners
are implementing those practices including PPE (Personal Protective
Equipment)
- Follows proper accident and claim procedures. Complies with
safe driving rules and procedures and ensures all Commercial Zoners
have approved driver status
- Properly maintains vehicle(s) and takes the necessary steps to
report vehicle maintenance issues. REQUIREMENTS:
- High School Diploma or equivalent
- Basic knowledge of automotive parts is required
- Effective leader with excellent communication skills, strong
decision making abilities, and excellent selling skills
- Ability to lift, load, and deliver merchandise
- Ability to work a flexible schedule to meet the business needs,
including holidays, evenings and weekend shifts Compensation Range
(USD): MIN 22.6 - MID 23.18 - MAX 23.75
Keywords: Autozone, Gilroy , Commercial Sales Manager, Executive , Gilroy, California
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