District Manager
Company: Public Storage
Location: San Jose
Posted on: April 15, 2024
Job Description:
Company DescriptionAnnual Compensation Pay Range: $115,000 -
$131,000We promote from within our organization, and growth
opportunity is in your hands! Equity grant awarded at end of year
company grant cycle with participation in company annual stock
program!As aDistrict Manager, you're passionate about operational
excellence, providing remarkable customer experiences and driving
sales! You take pride in developing and leading an effective team;
motivating them to achieve desired goals. Your leadership qualities
give you the edge in successfully managing a portfolio of
multi-unit locations and executing company strategies without
compromising on customer experiences.If this is you, you are the
leader we're looking for!We arePublic Storage, established in 1972;
today we have thousands of locations nationwide and recognized as
the leader in the self-storage industry!Job DescriptionLead, Manage
and Develop People, Brand Ambassador & Operational ExcellenceLead
an Engaged Team:
- Recruit, motivate and retain a dedicated team of customer
facing customer front line employees
- Drive your team with effective communication and provide
coaching on customer service and sales strategiesBrand Ambassador &
Operational Excellence:
- Managing physical assets including repair and maintenance
systems and processes, vendor management and cleaning
standards.
- Oversee delinquent tenant processes including auctions by
coaching your team to reduce delinquency rates and improve customer
retention.
- Conduct monthly property audits and ensure operational
standards and safety compliance are met.Deliver Outstanding
Customer Service:
- Provide a welcoming and well-maintained environment to
customers through your team, effective facility maintenance and
vendor management
- Address customer inquiries and concerns promptly in a
professional mannerGrow and Maintain a Robust Business:
- Drive business forward using analytics to identify trends,
develop and implement strategies to capitalize on opportunities in
your district.
- Communicate effectively with customers, colleagues and
team-membersBENEFITS:
- $131,000 first year annual total compensation award opportunity
including base, guaranteed bonus (paid quarterly), and restricted
stock units.
- Second year bonus potential increase to $20,000
performance-based bonus
- Participation in company stock program that includes dividends
paid quarterly
- Internal promotional and career opportunities throughout the
United States
- Extensive training and coaching plans - we want you to
succeed!
- Comprehensive group healthcare programs
- 401(k) with generous employer match
- Paid time off
- Monday thru Friday work scheduleQualificationsQualifications &
Expectations
- Demonstrated leadership in building, developing and retaining
high-performing teams of non-exempt employees in a retail, service,
hospitality or related industry
- Proven track record of top tier performance
- Experience managing operational audits and payroll budgets
- Exceptional communication and time management skills
- Proficient in MS Office (Excel, Word, PowerPoint and
Outlook)
- Passion for sales and customer service excellence
- Bachelor's Degree preferred
- Weekend availability by telephone
- 5 work Saturday's per year required during peak
seasonAdditional Information
- All your information will be kept confidential according to EEO
guidelines.
- The Company will consider for employment qualified applicants
with criminal histories in a manner consistent with the
requirements of the Fair Chance Initiative for Hiring
Ordinance.REFDMR0050A
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Keywords: Public Storage, Gilroy , District Manager, Executive , San Jose, California
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