Retail Operations Manager

Company: Advantage Solutions
Location: San Francisco
Posted on: May 3, 2025

Job Description:

SummaryRetail Operations Manager (ROM)At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Retail Operations Manager (ROM) to be primarily responsible for leading and developing an assigned Retail Selling and Merchandising organization. The ROM will oversee a specific segment of clients and/or retailers within an assigned geography. They are responsible for representing the Company and their designated Clients & Customers through the management of retail store coverage, set/project coverage, executing objectives set forth by Clients, Retailers and/or Business Development Managers and related retail leadership.Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!What we offer:

• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time-OffResponsibilities:
  • Maintain excellent high-performing teams and proactively ensure client Key Performance Indicators are executed consistently by addressing retail issues on an ongoing basis. Oversee effective and efficient retail routing and approve all related routing decisions for an assigned region.
  • Develop people through training and direct organizational and team development initiatives using performance management tools, including: performance reviews, in-store assessments, individual associate development plans & succession planning documentation.
  • Source and identify external talent and integrate new associates into the organization as part of a long-term talent expansion strategy.
  • Manage, assist and/or develop expense and/or revenue/operating income budget for area of responsibility based on responsible channel of trade and client(s) responsibility.
  • Grow base business and add new business.
  • Driving and travel are essential duties and functions of this job.Qualifications:
    • High School Diploma or GED or equivalent experience is required; Bachelor's Degree in Marketing or Business Management or equivalent experience is preferred
    • 5+ years of retail experience with associate management
    • 1-3 years of successfully managing Retail Merchandisers, P&L, budgeting and forecasting, and managing client expectations either personally or through a team
    • Customer and client management
    • Excellent written communication and verbal communication skills
    • Ability to direct, lead, coach, and develop peopleTravel and/or Driving RequirementsTravel and Driving are essential duties and functions of this job, with travel up to 80%.Environmental & Physical RequirementsIncumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day engaging in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential.Additional InformationJob duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law.
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Keywords: Advantage Solutions, Gilroy , Retail Operations Manager, Executive , San Francisco, California