Customer Programs Lead

Company: Syngenta
Location: Gilroy
Posted on: May 3, 2021

Job Description:

Description About SyngentaSyngenta is a global leader in agriculture; rooted in science and dedicated to bringing plant potential to life. Each of our 28,000 employees in more than 90 countries work together to solve one of humanity's most pressing challenges: growing more food with fewer resources. A diverse workforce and an inclusive workplace environment are enablers of our ambition to be the most collaborative and trusted team in agriculture. Our employees reflect the diversity of our customers, the markets where we operate and the communities which we serve. No matter what your position, you will have a vital role in safely feeding the world and taking care of our planet. Join us and help shape the future of agriculture. About UsWe invite you to help us shape the future of agriculture. At Syngenta, we believe every employee has a role to play in safely feeding the world and taking care of our planet. To support that challenge, our Marketing-to-Settlement Team is currently seeking a Customer Programs Lead to focus on the WHL commercial unit geography.The preferred location for this position is Greensboro, NC but other locations will be considered based on candidate's experience and qualifications.Accountabilities Deliver accurate and timely customer program payments; steward all WHL commercial unit offer redemption activities Leverage systems (RMS, , AgOffers, SAP, Qlik Sense) expertise to support offer creation, monitoring and reporting Influence quality customer offer creation to drive retail purchase behaviorTrain commercial unit personnel on annual redemption activitiesTroubleshoot problems with customer offers and payments to resolutionTrack targeted offer implementation and performance and report offer status to stakeholders throughout the market yearDemonstrate cross-functional leadership in driving offer creation and redemption processes that promote simplification and standardizationSupport annual full-market program development and implementation and provide expertise on program requirementsContribute to annual customer campaign development and support CU leadership teamCollaborate with Partner Rewards and Finance functions to execute on customer payment commitments and timelinesSupport development of system enhancements by providing user insights and conducting UATUse best practices to ensure programs and offers meet both legal and audit compliance standardsSupport Grower Point of Sale (GPOS) information management, specifically as it relates to Retail program complianceQualificationsRequirementsBachelor's Degree in Marketing, Supply Chain, Economics, Finance, or similar Advanced Degree; Master's degree is a plusA minimum of 5 years of experience in marketing, sales, P&S and/or customer service is preferredStrong analytical, problem-solving, financial, organization, and stakeholder management skillsMust be able to manage multiple tasks and assignmentsProject Management experience a plusPreferredRequirementsKnowledge of customers and distribution channels; previous agriculture experience a plusProficiency in the use of Syngenta IT systems and toolsExceptional customer focus and customer service skillsStrong interpersonal and communications skills (written and verbal)Experience or knowledge of personal computing skills, SAP system, Microsoft Excel, PowerPoint, etc.What We Offer:Full Benefit Package (Medical, Dental & Vision) that starts the same day you do401k plan with company match, Profit Sharing & Retirement Savings Contribution Paid Vacation, 12 Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts among othersA culture that promotes work/life balance, celebrates diversity and offers numerous family-oriented events throughout the yearSyngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.Family and Medical Leave Act (FMLA) ()Equal Employment Opportunity Commission's (EEOC)()Employee Polygraph Protection Act (EPPA)()#LI-DR1 Primary Location: USA-North Carolina-Greensboro Other Locations: USA-California-Woodland, USA-Iowa-West Des Moines, USA-Louisiana-St. Gabriel, USA-Washington-Pasco, USA-Illinois-Downers Grove, USA-Tennessee-Memphis, USA-California-Gilroy Job: Marketing & Commercial StrategySDL2017

Keywords: Syngenta, Gilroy , Customer Programs Lead, Other , Gilroy, California