Senior Qualitative UX Researcher (E-Commerce/Retail Ads)

Company: US Tech Solutions, Inc.
Location: San Francisco
Posted on: June 3, 2025

Job Description:

Hybird

Check out the role overview below If you are confident you have got the right skills and experience, apply today.

Job Description:

The Retail Ads Formats team is responsible for the user experience with client shopping ads products. We build ad formats that aim to present the most useful and relevant information to help users' shopping journeys, in a modern, visual and delightful way.

Responsibilities: As a UXR on this team, you'll lead research studies that uncover insights about user needs to create useful, usable, and delightful products. You will conduct primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, and usability testing and package insights in an actionable way for stakeholders from Product, Design and Engineering.
You will be responsible for running projects end to end - from research planning to conducting the research to analysis and sharing out the insights.
You will conduct qualitative research including methods like usability studies, concept testing, diary studies, ethnography and others to gather meaningful insights
You will work with cross-functional stakeholders from product, design and engineering to scope the right projects and create impact from your studies.

Experience: You have a high degree of competence in executing rigorous qualitative research with methods such as usability studies, concept testing, diary studies, ethnography.
Experience with Survey design and analysis.
Experience conducting user research for e-commerce or retail advertising products is a plus.
You understand the strengths and limitations of each method and know which methods to use for different research questions.
You can distill qualitative data via analysis into meaningful insights and communicate clear and actionable insights and next steps for the team.
You are comfortable collaborating with stakeholders across functions and levels and have impact at all stages of product development and create industry-leading products that deliver value for the people who use them, and for client's businesses.

Education: Bachelor's degree or equivalent practical experience.

About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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