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Regional Sales Manager

Company: Anytime Fitness
Location: Gilroy
Posted on: January 8, 2021

Job Description:

Overview
Established Anytime Fitness franchisee (9 locations in Santa Clara, San Benito, Monterey, and Santa Cruz counties) is looking for an Experienced Sales and Service Manager to join our corporate team. Our mission is to continue rapidly expanding across the country and are looking for someone to work in tandem with the owners and Senior Management. Industry experience is preferred.
Description
The Sales and Service Manager ensures every facility delivers an outstanding and well-rounded sales and service experience to all guests through a compelling approach of offering membership, fitness and retail products and services. Our ideal candidate is results-driven with a strong focus on behaviors that drive member acquisition, retention, and growth while proactively reviewing processes and team member effectiveness. The Sales and Service Manager drives both successful member engagement and attainment of sales revenue goals.
Responsibilities

  • Hires, trains an fosters continuous development of all sales and service team members.
  • Cultivates team members' skills through continuous assessment, feedback, and coaching.
  • Implements and oversees continuous training to ensure all team members provide world-class customer service in a member-centric environment.
  • Manages overall performance, engagement, and personnel matters for sales and service team members.
  • Manages team schedules within budgeted hours to ensure adequate coverage to meet member needs.
  • Develops monthly, weekly, and daily business plans and reviews weekly sales numbers and club statistics with club managers to identify potential revenue gaps and modify team execution strategy, as necessary.
  • Maintains current knowledge and awareness of marketing campaigns to effectively communicate to members and prospective members.
  • Consistently achieves or exceeds team sales goals.
  • Resolves member inquiries, concerns, and complaints in a professional manner.
    Qualifications
    • Possesses strong organizational skills to execute and prioritize multiple tasks.
    • Possesses strong computer skills with knowledge of Google Sheets, PowerPoint, and Excel.
    • Strong writing and public speaking skills.
    • High School Diploma or GED required
    • Bachelor's Degree preferred
    • Current CPR and AED certification from approved organization.
    • Prior management experience in service sales industry leading 20+ employees preferred.
    • 5+ years of experience in service sales management preferred.
    • Fitness industry experience preferred.
      Physical Demands/ Environmental Conditions
      • Occasionally required to demonstrate or explain proper physical fitness activities, techniques, and procedures
      • Ability to access and operate company computer systems including: document preparation, data entry, read and interpret general and financial reports from a computer data base or email system.
      • Ability to work a varied schedule to support the needs of the business, including frequent extended workdays, weekends, and holidays may be required
      • Availability to travel 75% of the time.

Keywords: Anytime Fitness, Gilroy , Regional Sales Manager, Sales , Gilroy, California

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