Customer Success Representative
Location: San Jose
Posted on: June 23, 2025
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Job Description:
We have an urgent need for a Customer Success Representative to
join our team and play a crucial role in ensuring our customers
have exceptional experiences. With years of experience in
implementing successful customer success and sales strategies, we
are ready to hire, train, and develop someone with the drive to
excel and have them become a lasting and vital part of our Customer
Success Representative team! As a Customer Success Representative,
you will play a critical role in delivering exceptional customer
service while driving sales growth. Your daily responsibilities
will include face-to-face customer engagement, addressing customer
needs, and promoting telecommunications services to increase brand
awareness and market share. This role is ideal for a results-driven
individual with excellent communication skills, a passion for
delivering outstanding customer experiences, and the ability to
work in a fast-paced environment. Responsibilities of a Customer
Success Representative: Engage in daily face-to-face customer
service and sales interactions with customers. Meet and exceed
assigned sales goals within your territory. Build brand awareness
by effectively promoting various telecommunication services.
Identify customer needs and recommend suitable products and
services. Generate promotional events to enhance brand visibility
and drive sales growth. Foster and maintain positive relationships
with partnered retailers. Skills & Experience Needed to Succeed as
a Customer Success Representative: A proactive approach to ensuring
customer needs in a timely manner Adaptability to excel in a
fast-paced sales and customer service environment Flexibility to
adapt to a changing & competitive environment Self-starter
mentality Competitive mindset to drive success in sales targets and
Customer Success Representative team objectives Leadership
experience in a team or related setting is a plus
Keywords: , Gilroy , Customer Success Representative, Sales , San Jose, California
