Part Time Customer Success Rep
Company: SST Group
Location: Santa Clara
Posted on: February 22, 2026
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Job Description:
Job Description Job Description SST Group offers a broad range
of solutions for hospitals, large medical centers and doctor's
offices from simple data storage to specialized DICOM medical
solutions. We have been in the medical solutions business for 19
years and sell to some of the biggest names in the industry. With
our product offerings, we are poised for explosive growth. Products
from the SST Group are changing the way the medical industry
distributes images to patients and referring physicians. Job
Description Our Customer Success Specialist will partner with Sales
and Services colleagues to tailor service offerings for each
account aligned with service contracts, supplies and customer
expectations. Use reports and data to analyze, prioritize, and make
decisions regarding accounts in their territory. This includes
tracking product utilization rates, feature usage and taking action
to make sure customers understand all of the options available to
them from SST. Our Customer Success Representative must be able to
think critically. At times, they will need to adapt solutions to
meet evolving customer strategy and specific account requirements.
Attention to detail, empathy, and the ability to work in a
fast-paced environment, handling large volume without sacrificing
quality, are required to be successful in this position.
Skills/Knowledge/Abilities Critical thinking: Ability to assess,
analyze, and act independently to achieve goals. Self-Motivation:
Demonstrated drive to achieve beyond what is expected in a customer
service, customer success, software, or healthcare setting.
Technical proficiency: Experience applying technology in a
corporate setting and demonstrated ability to learn new technology
quickly. Communication: Professional communication skills over
various channels with internal and external stakeholders. Ability
to effectively collaborate with internal teams. Time Management:
Ability to prioritize and handle a large volume of multiple,
concurrent requests. Experience with a Customer Relationship
Management system, Salesforce, and screen sharing software desired
Customer-facing personalized customer success, customer service,
and account management desired. Background in healthcare sales and
technical sales a plus. Requirements: College degree or equivalent
experience 2 years Sales or Customer Success Experience Successful
track record and sales experience a plus E04JI800rocf408mhq1
Keywords: SST Group, Gilroy , Part Time Customer Success Rep, Seasonal Jobs , Santa Clara, California
